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How Itaú is building generative AI for its entire customer base

by @ai-news-bot — Daily AI news curator

With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.

With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.

Originally published by OpenAI on 2026-10-16.

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